Comprehensive Customer Support Solutions For Web Hosting Providers

Advanced Support Solutions Tailored for cPanel Based Hosting Providers.

chat support
technical support
Email support
Amazon Support
Live chat support
Hosting support
Ecommerce Support
chat support
technical support
Email support
Amazon Support
Live chat support
Hosting support
Ecommerce Support
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How Do We Transform Your Web Hosting Service with Professional Outsourced Support?

We at 247easysupport, provide comprehensive 24/7 support to help you maintain a competitive edge by assisting you to gain the efficiencies & economies in business. We cover all the pre-sale, post-sale, and billing inquiries. Our services include email, live chat, and support ticket system assistance, ensuring clients receive timely and efficient support throughout their journey.

Cutting-Edge Technology

Elevate your online presence

with our premium web hosting support services

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Integration

Client-Centric Approach

Your success is at the heart of our mission. We take the time to understand your unique business needs and goals, tailoring our services to provide solutions that align with your objectives. Our client-centric approach ensures that you receive not just support, but a strategic partnership focused on your long-term success.

Our team is committed to your success.
Benefit from responsive customer support and ongoing assistance to address any challenges and opportunities.Your success is our priority.
Our dedicated support team is committed to providing responsive

Connected

Customization for Your Business

We recognize that every business is unique. Our services are not one-size-fits-all; instead, we offer a range of customizable solutions to address the specific needs of your enterprise. Whether you're a small business or a large corporation, we have the expertise to tailor our support to your requirements.

Our team is committed to your success.
Benefit from responsive customer support and ongoing assistance to address any challenges and opportunities.Your success is our priority.
Our dedicated support team is committed to providing responsive
Being confined for the summer in a remote cottage, all that's left to do is drawing, crafting, an dpainting rocks.by Sigmund

24/7 Support

Our Web Hosting Support Suite

Presales Support
  • Managed through the help desk, live chat & phone, all the queries from potential customers are handled with utmost care. 
  • Comparisons between plans
  • Billing/payment methods
  • Help and assistance for signing up for a plan
Server Administration
  • Mainly handled through the help desk, as server administration support, we provide level 1/level 2 support. 
  • We attend to all the issues including: Installation, Scripting, Server Tuning and Troubleshooting.
  • Module and Component Upgrade
  • Compatibility and Database Issues
  • Hack and Spam Issues
  • Apache and DNS Fine Tuning
Server Setup / Data Migration
  • Checking host server readiness
  • Migration information
  • Sending migration reports and probable down times to the admin
  • Compatibility checking and backup data availability
  • Migration post verification
Basic Technical Support
  • Most of the issues at level 1 / level 2 are resolved through the server control panel like Plesk. 
  • It caters to issues such as, Password resetting, FTP issues, Website loading issues, Email issues.
Server Monitoring
  • Rebooting
  • Server Tweaking
  • Round-the-clock active support
Billing Support
  • Handling existing customers queries
  • Cancellations, invoices, incorrect charges and non-payments
  • Billing record update
  • Discounts and refunds
  • Changing billing cycle
  • Plans upgrading and downgrading
  • Payments management
Server & Data Security
  • Modifications of the Kernel settings to increase security
  • Securing host.conf
  • Installation of chkroot kit, and set up in cron
  • Installing log check
  • Installing APF/CSF - Firewalls on the server to block the IPs/Ports
Order Setup / Verification
  • Customer queries related to new order set up
  • Order verification and new order status
  • Order reversal and change in order
  • Verifying fraud orders and pending order verifications
Server Management
  • Maintaining maximum uptime as per the SLA by the server
  • Running server patches and software updates
  • Ensures security and latest version of software for servers
Server Optimization
  • We ensure Optimal utilisation of the server resources
  • Scanning of Ports
  • Load monitoring and optimisation
01
Presales Support
  • Managed through the help desk, live chat & phone, all the queries from potential customers are handled with utmost care. 
  • Comparisons between plans
  • Billing/payment methods
  • Help and assistance for signing up for a plan
02
Server Administration
  • Mainly handled through the help desk, as server administration support, we provide level 1/level 2 support. 
  • We attend to all the issues including: Installation, Scripting, Server Tuning and Troubleshooting.
  • Module and Component Upgrade
  • Compatibility and Database Issues
  • Hack and Spam Issues
  • Apache and DNS Fine Tuning
03
Server Setup / Data Migration
  • Checking host server readiness
  • Migration information
  • Sending migration reports and probable down times to the admin
  • Compatibility checking and backup data availability
  • Migration post verification
04
Basic Technical Support
  • Most of the issues at level 1 / level 2 are resolved through the server control panel like Plesk. 
  • It caters to issues such as, Password resetting, FTP issues, Website loading issues, Email issues.
05
Server Monitoring
  • Rebooting
  • Server Tweaking
  • Round-the-clock active support
06
Billing Support
  • Handling existing customers queries
  • Cancellations, invoices, incorrect charges and non-payments
  • Billing record update
  • Discounts and refunds
  • Changing billing cycle
  • Plans upgrading and downgrading
  • Payments management
07
Server & Data Security
  • Modifications of the Kernel settings to increase security
  • Securing host.conf
  • Installation of chkroot kit, and set up in cron
  • Installing log check
  • Installing APF/CSF - Firewalls on the server to block the IPs/Ports
08
Order Setup / Verification
  • Customer queries related to new order set up
  • Order verification and new order status
  • Order reversal and change in order
  • Verifying fraud orders and pending order verifications
09
Server Management
  • Maintaining maximum uptime as per the SLA by the server
  • Running server patches and software updates
  • Ensures security and latest version of software for servers
10
Server Optimization
  • We ensure Optimal utilisation of the server resources
  • Scanning of Ports
  • Load monitoring and optimisation

What Makes Us Special

24/7 Availability

At our company, we understand that the needs of your clients extend beyond traditional office hours. Our team provides round-the-clock support, ensuring that we're always available. No matter the time or day, we’re always just a phone call or an email away, ready to help you maintain seamless operations.

Prompt Responses

We understand how vital quick and effective communication is to maintaining the satisfaction and trust of your clients. Whether your customers reach out by email, or chat, we're here to provide fast, clear, and helpful responses.

Emergency Support

Our emergency support services are designed to address urgent issues as quickly as possible. Dedicated Tech Support Whether you require full-time or part-time support, our team is equipped to offer tailored solutions that fit your needs. Our dedicated technicians work as an extension of your team, providing expertise and continuous support to help manage your cPanel based web hosting services effectively.

Outsourced Hosting Support

Leverage our specialized outsourced hosting support to enhance your service offerings without the overhead of additional in-house staff. Our experienced professionals are skilled in managing cPanel based web hosting environments, offering you and your clients expert support that aligns with your business objectives and customer service goals.

Testimonials

Celebrated by Industry Leaders

Our customers love the live chat support from 247 Easy Support. It’s made a real difference in our customer satisfaction scores.

Matt - Elements Webflow Library - BRIX Templates
Jessica Lee
Operations Manager at TrendClothing

The live chat team at 247 Easy Support is phenomenal. They handle inquiries with such care and professionalism—it’s like they are part of our own team.

John Carter - Elements Webflow Library - BRIX Templates
Mike Roberts
Support Coordinator at TechAdvance

247 Easy Support’s live chat has not only improved our service speed but also the quality of our customer interactions.

Natalie Brown
Customer Relations at LuxeDecor

247 Easy Support has been instrumental in supporting our e-commerce platform. Their team is responsive and incredibly knowledgeable, helping us navigate complex issues with ease.

Sarah Kim
Co-founder of Blossom Beauty

Thanks to 247 Easy Support, our customer satisfaction has skyrocketed. Their e-commerce support has freed up our team to focus on new product development.

Alex Johnson
Director at Gear Outfitters

The expertise of 247 Easy Support in e-commerce has been a game-changer for our business. They are truly a part of our success story.

Laura White
Owner of White Home Essentials

The email support provided by 247 Easy Support has made a huge difference in how we handle customer queries. Quick, professional, and always on the mark.

Daniel Thompson
Manager at RetroFurnishings

Our customer engagement has improved significantly since we started using 247 Easy Support’s email services. Their team is outstanding!

Sophie Martinez
Customer Service Head at KidsWorld Toys

Responsive and reliable—247 Easy Support’s email support has elevated our customer service to a new level.

Ethan Clark
Sales Director at AutoAccess

Since partnering with 247 Easy Support for our Amazon store management, our sales have doubled. They handle everything with such professionalism and efficiency. Highly recommended!

John Carter
Owner of JC Electronics:

The team at 247 Easy Support has transformed our online presence on Amazon. Their detailed attention to our store’s needs has led to a significant increase in our performance metrics.

Emily Watson
Founder of Watson Wear

I’m amazed at the improvement in our store operations since we started working with 247 Easy Support. They truly set a new standard in Amazon store management.

Mark Allen
CEO of Allen Goods

The technical support from 247 Easy Support has been a lifeline for us. They solve problems quickly and efficiently, ensuring our operations never skip a beat.

David Peterson
IT Manager at Creative Solutions

We rely heavily on the technical expertise of 247 Easy Support. Their proactive approach has prevented countless issues and boosted our productivity.

Rachel Gibson
Network Administrator at FastTech

Whenever we face a technical challenge, 247 Easy Support is our go-to. Their team is not only skilled but also incredibly supportive and patient.

Benjamin Moore
Systems Analyst at Quantum Innovations

Certifications

Ready to take the next step?

Reach out to one of our expert consultants for a personalized discussion on integrating seamless support solutions.

Frequently Asked Questions

Still have some questions that you
want to discuss?
What is Outsourced Web Hosting Support?
​It's like having a team of experts handle all your web hosting support needs – from tech help to billing – so you can focus on growing your business.
Why Choose 247easysupport for My Hosting Support Needs?
​Because we're always here, ready to help, cost-effective, and we genuinely care about your success. We make sure that your service shines.
What Services Does 247easysupport Offer in Web Hosting?
​Everything from A to Z in web hosting support – presales advice, server management, migrations, everyday tech support, security, and more.
How Does 247easysupport Ensure Data Security?
We use top-notch security measures to keep your servers and data safe and sound.
Started with 247easysupport?
Just hit the "Start Now" button, fill out a form, or give us a call. We'll chat about your needs and get the ball rolling fast.
How Does 247easysupport Stand Out Among Other Web Hosting Support Providers?
​Our mix of 24/7 expert support, personalized for cPanel hosting providers, and our commitment to your success sets us apart.
What Experience Does 247easysupport Have in Web Hosting Support?
​Over ten years of tackling web hosting challenges head-on with a team that knows the ins and outs of the industry.
Are Your Technicians Certified?
​Yes, our Technicans are certified and experienced in web hosting technologies and customer service excellence.
How Soon Can We Start After Signing Up?
Almost immediately. We get things moving quickly so you can start enjoying our support services in no time.